PMP®第七版考綱的內(nèi)容主要專(zhuān)注于三大領(lǐng)域：人員、過(guò)程、業(yè)務(wù)環(huán)境。其中人員領(lǐng)域占比42%，主要由14個(gè)任務(wù)組成，那么，項(xiàng)目管理人員領(lǐng)域的任務(wù)主要是什么呢?

PMP®考綱人員領(lǐng)域任務(wù)

Task11：Engage and support virtual teams

任務(wù)11：參與和支持虛擬團(tuán)隊(duì)

·Examine virtual team member needs (e.g.,environment,geography,culture,global,etc.)

·檢查虛擬團(tuán)隊(duì)成員的需要(例如，環(huán)境，地理，文化，全球化等)

·Investigate alternatives (e.g.,communication tools,colocation) for virtual team member engagement

·調(diào)查虛擬團(tuán)隊(duì)成員參與的替代方案(例如，溝通工具，集中辦公)

·Implement options for virtual team member engagement

·實(shí)施虛擬團(tuán)隊(duì)成員參與的各種可選方案

·Continually evaluate effectiveness of virtual team member engagement

·持續(xù)評(píng)估虛擬團(tuán)隊(duì)成員參與的有效性

Task12: Define team ground rules

任務(wù)12：定義團(tuán)隊(duì)基本規(guī)則

·Communicate organizational principles with team and external stakeholders

·與團(tuán)隊(duì)和外部相關(guān)方溝通組織原則

·Establish an environment that fosters adherence to the ground rules

·建立一個(gè)促進(jìn)遵守基本規(guī)則的環(huán)境

·Manage and rectify ground rule violations

·管理和糾正違反基本規(guī)則的行為

Task13: Mentor relevant stakeholders

任務(wù)13：指導(dǎo)相關(guān)方

·Allocate the time to mentoring

·分配指導(dǎo)時(shí)間

·Recognize and act on mentoring opportunities

·識(shí)別并就指導(dǎo)機(jī)會(huì)采取行動(dòng)

Task14：Promote team performance through the application of emotional intelligence

任務(wù)14：運(yùn)用情商來(lái)提高團(tuán)隊(duì)績(jī)效

·Assess behavior through the use of personality indicators

·通過(guò)使用性格特點(diǎn)指標(biāo)評(píng)估行為

·Analyze personality indicators and adjust to the emotional needs of key project stakeholders

·分析性格特點(diǎn)指標(biāo)，并根據(jù)關(guān)鍵項(xiàng)目相關(guān)方的情感需要進(jìn)行調(diào)整